SIGNIFICANT CHANGES TO CONSUMER LAW

by tony 4. May 2010 06:59

The Trade Practices Act 1974 is now being replaced with the Competition and Consumer Act 2010. The Trade Practices Amendment (Australian Consumer Law) Bill 2010 (ACL) has recently been passed.

WHO WILL BE IMPACTED AND BY WHEN?

Essentially, any industry where a client is an individual who acquires goods, services or interests for personal or household consumption, will be greatly impacted by the new Act.

Developers involved in real estate transactions with consumers, intending to sell land under standard form contracts, will also need to carefully review the terms within those contracts.  

These changes will be implemented in two phases: post 1 July 2010 will deal with unfair contract provisions and 1 January 2011 onwards will focus on the remaining aspects of the ACL.

WHAT ARE THE KEY CHANGES?

  • Overall, the consumer reforms are aimed at delivering better quality, increased protection to consumers and providing consistency throughout the country.
  • The ACL will regulate consumer contracts for the sale of land for personal or domestic use. Contracts which grant an interest in land for private or residential use will be viewed stringently once the Act comes into force.
  • Sales for investment purposes will not come under the Act.
  • Unfair contract terms will form the key focus under the new regime. If a term of the contract is considered unfair or if a standard form contract is being used, the ACL will declare that term void.
  • Consumers will receive significant protection under the ACL as Australian Securities and
    Investments Commission (ASIC) and the Australian Competition and Consumer Commission (ACCC) will now have enhanced enforcement options in helping aggrieved consumers.

WHAT SHOULD YOU DO?

  • Ensuring that the entire contract complies with the new Act will be at the heart of all business discussions from now on. As a good starting point, familiarize yourself with the changes being introduced.
  • Needless to say, businesses and consumers should carefully review the terms of contracts before entering into transactions.
  • Unfair terms should be pointed out quickly and rectified before signing.
  • The risk of the contract being declared unfair and penalties being incurred should be avoided.

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